Privacy Policy
1. Introduction
Welcome to Aura One.
We respect your privacy and are committed to protecting your personal information in compliance with the EU General Data Protection Regulation (GDPR), the Belgian data protection law, and the California Consumer Privacy Act (CCPA) for U.S. customers.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from www.my-auraone.com.
2. Information We Collect
We may collect and process the following data:
a) Information you provide directly
Name, shipping and billing addresses
Email address and phone number
Payment details (processed securely through Shopify Payments, Stripe, or PayPal)
Any information you send through contact forms or customer support messages
b) Information collected automatically
When you browse our website, we automatically collect:
Device data (IP address, browser type, operating system, time zone)
Pages or products viewed
Referring websites or search terms
Cookies and tracking data (for analytics and advertising)
3. How We Use Your Information
We use your data to:
Process and deliver your orders
Communicate with you about your purchase
Provide customer support
Improve our website, products, and user experience
Send marketing updates (only if you consent)
Detect and prevent fraud
4. Sharing Your Information
We only share your information with trusted partners who help operate our business, such as:
Shopify, our e-commerce platform
Payment processors (Stripe, PayPal, Mollie)
Shipping and logistics providers
Analytics and advertising tools (Google Analytics, Meta Pixel)
We never sell, rent, or trade your personal information to third parties.
5. Data Retention
We keep your data only as long as necessary:
To fulfill orders and comply with legal or tax requirements
For marketing purposes, until you withdraw your consent
You can request deletion of your data at any time by contacting us at contact@my-auraone.com
6. Cookies
Our website uses cookies to:
Operate essential site functions
Analyze traffic and performance
Personalize content and advertising
You can manage or disable cookies via your browser settings or through our cookie consent banner.
7. Your Rights (EU & California Residents)
You have the right to:
Access a copy of your personal data
Request correction or deletion of your data
Withdraw consent at any time
Restrict or object to certain processing
File a complaint with your local data protection authority (e.g. APD Belgium)
To exercise your rights, contact us at [insert your contact email].
8. Data Security
We use SSL encryption and industry-standard security practices to protect your personal data.
However, please note that no system is completely secure, and we cannot guarantee absolute data protection.
9. International Data Transfers
As Aura One uses Shopify and other international partners, your data may be processed outside the European Economic Area (EEA), including in Canada or the United States.
Shopify ensures these transfers comply with EU data protection standards through Standard Contractual Clauses.
10. Updates to This Policy
We may update this Privacy Policy periodically.
The revised version will always be available on this page with an updated “Last Modified” date.
Last updated: 9 OCTOBER 2025
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: DIGITISTA@HOTMAIL.COM
